Bringing smiles to my pt’s faces and reaching those difficult ones. In particular 1 man who no one could reach. He hated everyone and would constantly call staff names or insult them, would not follow instructions or allow anyone to do treatments or procedures on him and would for NO reason even drink 1 drop of water only coffee and pops. Somehow he & I connected and he would tell me “I don’t know why, but I love you hun. Your a sweet gal”. He would do what I asked but only me. If ANYTHING had to be done, may it be a cath or labs the other nurses would have to wait til I got there to get done what was needed. I think about him often.